Your Questions, Answered

    • We’re sorry to hear that! Send us an email HERE with your order details and we'll look into this for you.

    • Please contact our Customer Experience team HERE with your order number, let us know which items are missing from your order and we will send you the correct products.

  • All of our items are shelf stable. Keep it in an airtight container for longer shelf life.

  • You can reach us anytime via our contact page or email. We aim to respond quickly—usually within one business day.

  • Follow us on social media or suscribe to our newsletter to see which new pastries or restocks are on the menu!

  • Yes, Crumbl offers catering packages and boxes for any celebration! Learn more about Crumbl Catering here.

A close-up of a golden-brown Madeleine placed against a dark background.
A round chocolate cookie topped with melted chocolate chips on a pink background.
A close-up of a small, round, caramelized cannele pastry with a shiny glaze on top.